Opening of Tenders

If you are using PCS-Tender, this stage of the Procurement Journey will be automated. You should refer to the specific guidance for this system for information on how to manage this stage.  It is important to ensure that you select the sealed tender option on any electronic tender system.

If your organisation does not use PCS-Tender, you should refer to your internal policies and procedures for information on how to manage this stage.  If you have no internal policies and procedures you may wish to follow the guidelines outlined below.

Prior to the tender return date you should establish a tender opening board consisting of at least two members of your organisation's staff. The board is responsible for:

Opening, checking, recording the details of the returned tender submissions on the tender opening form.

Checklist

Checklist

Tender Opening Board Responsibilities

The Board must check and note the following:

Action

Completed?

Tender has been signed and dated by the bidder

 

Price schedule has been completed in accordance with the ITT instructions

 

Standard Conditions of Contract, and all other conditions of contract issued with the ITT, have not been amended, altered or replaced by the bidder

 

Any omissions must be recorded in writing and kept within the registered tender file.

 

 

 

 

 

Blank rows are provided for your use e.g. to add additional checklist items.

Note: if a tender is incomplete, or doesn't conform to instructions, it may be disqualified.  You should refer to the appropriate person in your organisation e.g. head of procurement, for guidance.

If the tender is disqualified, you must inform the bidder in writing at the earliest opportunity.  This communication should include the reason(s) for disqualification.

The completed Tender Opening Form must be retained and filed as part of the tender audit trail.

Any documents you need are listed below

Tender Opening Form

(file type: docx)

Receipt of Tenders

It is best practice to use PCS-Tender to receipt tenders - if you have access. Alternatively, Public Contracts Scotland advertising can be used.

If your Organisation does not use PCS-Tender or Public Contracts Scotland for the receipt of tenders, you should refer to your internal governance procedures for information on how to manage this stage.  

It is best practice for the Procurement Officer to notify the bidders if the late tender has been accepted or rejected. The Freedom of Information Act (Scotland) 2002 has led to a notable increase in the amount of documentation relating to the evaluation of tenders and contract awards being released into the public domain and it is your duty to ensure that any procurement process can withstand such scrutiny.

As with all aspects of the Procurement Journey, the activities at this stage must be carried out in a carefully managed manner that supports the Principles of Procurement. As a minimum the evaluation must be carried out in a transparent way that ensures there is no distortion of the marketplace, the outcome cannot be a procurement that unduly favours or disadvantages a particular bidder and it is the responsibility of the Organisation to make sure that these requirements are met.

It is important that the evaluation of tenders use the criteria disclosed to bidders. The assessment must be clear and robust in order to provide a full justification and audit trail for the resultant award decision.

Limiting the Number of Candidates

The Organisation should invite enough bidders to generate competition.

Organisations may limit the number of candidates meeting the selection criteria invited to tender or to conduct a dialogue. The minimum number of qualified bidders that may be indicated by an organisation are:

  • Restricted Procedure: the minimum number of bidders is five;
  • Competitive Procedure with Negotiation, Competitive Dialogue Procedure, and Innovation Partnership procedure: the minimum number of candidates is three.

Late Bids

Bidders must ensure their bid is submitted under the rules of the competition and before the specified deadline.

In exceptional circumstances a tender that arrived after the deadline may be accepted into the competition. The policy for addressing late tenders  are subject to the internal governance for your organisation, legislation and case law.

If there is any doubt about whether to allow a late tender into the competition, advice from your Procurement Department and/or legal advice should be sought. There will need to be a clear audit trail of the handling of late tenders and any decision taken.

If PCS-Tender is being used, the Procurement Officer will be able to identify the bidders which have submitted late tenders.  The Procurement Officer can then determine whether to open the late tender or reject it.

It is best practice for the Procurement Officer to notify the bidders if the late tender has been accepted or rejected.

What if you Haven’t Received Enough Responses?

You may continue with the procedure if the number of candidates meeting the selection criteria and minimum requirements is below the minimum number set. However, to do so you  must invite all candidates with the required capabilities.

Where bidders issued with a copy of the ITT do not submit a response, you should ask for reasons why. These reasons should be recorded and filed to aid future strategy development.

If the only tenders which are received for an Open or Restricted Procedure are irregular or unacceptable (including tenders above the established budget), then you may apply:

  • a competitive procedure with negotiation; or
  • a competitive dialogue.

In these cases, you do not need to publish a Contract Notice when the procedure includes all of, and only, the bidders meeting the selection and exclusion criteria (who submitted tenders as part of the original procedure).

If only one tender response is received you should consider why this is.  For example, has the market been restricted in some way or has the opportunity been unattractive? In such cases you should consider restarting the process.

If you are satisfied that there are no particular reasons for the submission of only one tender response you can continue with the procedure. This can only happen is the one bid is compliant with all requirements.

The above should be conducted in accordance with your internal governance procedures.

Non-Competitive Action

You may consider the use of a Non-Competitive Action (NCA) in cases of exceptional circumstances.  You must receive approval from the appropriate person in your Organisation e.g. Head of Procurement, before proceeding.

Please note, there is no single checklist of situations or factors to be considered. The decision whether to approve a NCA request will need to be made on a case-by-case basis. 

Some situations may include:  

Extreme urgency - competition is not required when a contract needs to be put in place urgently to respond to a circumstance which is unforeseeable by, and out-with the control of your organisation (e.g. severe and unprecedented weather conditions, emergency pandemic conditions). Any contract awarded through the NCA process must only cover the urgent (immediate) need.

Only one possible supplier - you will need to provide objective evidence that will withstand scrutiny and audit to support the decision that there is not an alternative or equivalent product or service available in the market which will meet your needs.

The Public Contracts (Scotland) Regulations 2015 (Reg 33) provides further guidance on when you may award a public contract following the negotiated procedure without prior publication of a contract notice or prior information notice.

For example, only to be used when:

  1. No tenders, no suitable tenders, no requests to participate or no suitable requests to participate have been submitted in response to an open procedure or a restricted procedure.  This is provided that the initial conditions of the contract are not substantially altered, and that a report is sent to the Ministers if requested;
  2. Where the supplies or services can only be supplied by a particular supplier for any of the following reasons: 

    (i) The procurement aim is the creation or purchase of a unique work of art or artistic performance;

    (ii) There can be no competition for technical reasons (where no reasonable alternative or substitute exists and the lack of competition is not due to artificially narrowing the scope of the procurement);

    (iii) To protect exclusive rights, including intellectual property rights (where no reasonable alternative or substitute exists and the lack of competition is not due to artificially narrowing the scope of the procurement);

  3. Where (but only if strictly necessary) due to extreme urgency as a result of events unforeseeable by your organisation, the time limits for the open procedure, restricted procedure or competitive procedure with negotiation cannot be complied with.

Consideration must also be given to Planning, Sustainable Procurement and Risk Management throughout this stage of the Journey.

Questions from Suppliers

Once the procurement has commenced, a correspondence process must be  in place. This will ensure all correspondence between the potential tenderers and you is carried out in a fair and transparent manner. 


For example:

it is best practice to provide details of the question submission deadline and the date by which all questions will be answered. These dates must be prior to the closing date for expressions of interest. These should allow sufficient time for all bidders to consider information which may be relevant to their proposals.


Timescales and Extensions

Questions submitted by potential tenderers and the answers provided by your organisation must be anonymised. These must also be circulated to all potential tenderers involved in the process.

You must supply responses to all tenderers no later than six days before the deadline for tender responses. This time limit changes to not later than four days for the open, restricted and competitive procedure with negotiation when the accelerated procedure is used. 

Deadlines must be extended where:

  • Additional information requested by a tenderer, is not supplied at least six days before the deadline. This information must have been requested in good time and be significant or;
  • Significant changes are made to the procurement documents. 

The time limit changes to not later than four days when the accelerated procedure is used. 

Electronic Tendering Systems

Using an electronic tendering system, for example Public Contracts Scotland - Tender, allows the receipt and circulation of questions and answers.

Public Contracts Scotland offers similar functionality via its bulletin board.

If you do not use an electronic system, clear instructions and contact details should be provided to all potential bidders within the ITT documentation. All communications during the procurement activity should be coordinated by you and documented.

Open Supplier's Meeting

A Supplier's meeting is where all potential bidders are invited to attend (at the same time) a meeting to discuss the Invitation to Tender (ITT). This can happen before or after the ITT is issued.

The purpose of the meeting is to highlight and clarify aspects of the ITT. Commercially sensitive information must be protected at all times, e.g. you may not wish to reveal project/budget information.

Supplier's meetings will not always be necessary for every tender exercise.  Before your ITT is issued a decision should be made about whether or not a meeting is required.  If required, this meeting can be included into your procurement timetable.

Transparency and Fairness

You must share any relevant information, and information provided to any other potential bidders, at the pre-tender stage. This ensures the process is conducted fairly and transparently in accordance with Regulation 42 of The Public Contracts (Scotland) Regulations 2015.

As with all aspects of the Procurement Journey, the activities at this stage must be carried out in a carefully managed manner that supports the Principles of Procurement.

It is your responsibility to make sure these requirements are met.

Bidders must be allowed sufficient time to take account of supplier's meetings information.

Quickfire Guide

Quickfire Guide

Supplier Meeting Format

Agenda and Introductions

The meeting should be opened by setting out the agenda and introducing the personnel involved.

Presentation

This should be followed by a presentation, setting out the aims of the procurement process and expected business benefits.

Site Tour

If appropriate, there can then be a walk round of the facilities/site.  Where this happens and if on-the-spot inspection of documents can occur, the receipt of tenders deadline must be fixed. This is to ensure all potential bidders, whether at the meeting  or not, must be made aware of the information needed to produce bids.

 

Q&A

Then there should be a question and answer session. The overriding principle here is equality of information. Questions raised and answers provided should be confirmed in writing and sent to all bidders, whether present at the meeting or not. This information should be provided not later than six working days before the tender return date. Sufficient time should be given to bidders to be able to act upon information.

In conjunction with the information provided, potential bidders may wish to take notes of the proceedings.

Administration

Tender documentation should provide bidders with background information about the goods or services required, as well as setting out the detailed requirements.

Tender documentation will typically comprise instructions to bidders with the conditions to participate.

As with all aspects of the Procurement Journey, the activities at this stage must be carried out in a carefully managed manner that supports the Principles of Procurement.

It is your responsibility to ensure these requirements are met. 

Guidance on conduct is therefore contained within the subsequent Issue Documents stations.

Electronic Tendering

Electronic tendering enables you to manage the procurement process online. It:

  • reduces the paperwork involved in tendering exercises
  • provides an electronic audit trail
  • allows you to provide a faster response to questions and points of clarification during the tender process.

It is best practice to use PCS-Tender, if the Buyer has access to it, as PCS-Tender manages the administrative aspects of the tendering process.

If PCS-Tender is being used, the relevant project code should be entered into the Contract Notice on Public Contracts Scotland (PCS). Alternatively, if the Buyer does not have access to PCS-Tender, then Public Contracts Scotland – Advertising should be used throughout the process.

Publication of Documents

Invitation to Tender documents must be:

  • offered on the internet
  • unrestricted
  • with full direct access
  • non-discriminatory in manner
  • free of charge.

These documents must be available from the date of publication of a Contract Notice, or the date on which the Invitation to Confirm Interest was sent. 

Only those bidders who have passed the appropriate selection stage will be allowed to tender in a two-stage procedure.

For the following procedures:

An invitation to submit a tender must be issued to selected bidders at the same time and in writing. However, the open procedure allows for ITTs to be issued on request at any point prior to the date set for submission of tenders.

Timescales

Where ITT documents cannot be issued electronically for example, because the contract is of a nature which requires the use of specialised tools and/or files, other transmission means can be used.  The tender time limit should be increased by five days except where permitted in a case of duly substantiated urgency.

Timescales for each procedure can be found in the relevant procurement route station.

Deadlines must be extended where:

  • additional information requested by a bidder is not supplied at least six days before the deadline.  This information must have been requested by the bidder in good time and is of significant importance.
  • significant changes are made to the procurement documents. This will be reduced to four days when the accelerated procedure is used.

The length of extension must be proportionate to the complexity of the change and/or the additional information being provided. 

To proceed with a tender extension the necessary approval must be obtained in accordance with your internal governance and legislation. If the date is amended, the new date should be notified to all tenderers. If any tenderer have already submitted a bid they should be given the opportunity of withdrawing their original bid.  They can then submit a revised bid in line with the extended tender deadline.

Contract Notice and Advertising

Contract Notices should be used to advertise all Route 3 procedures. The only exceptions to this are:

The Contract Notice must contain the minimum and specific requirements for your procurement exercise. 

If you are unable to estimate the value of a contract that contract will be explicitly made subject to the procurement rules.  More information can be found at What Procurement Route Should I Choose? and Thresholds.

Indicative Budget

You may choose to:

  • indicate the available budget for delivering the service in question;
  • specify the outcomes desired; and
  • invite providers to submit proposals for achieving the outcomes within the resources available.

Stating an indicative budget ensures that bidders' tenders for delivering the service are affordable. This may be appropriate if, for example, a procurement exercise fails and the organisation moves to negotiation with suppliers. In other circumstances, stating an indicative budget may make it difficult for an organisation to assess that the service represents value for money.

Establishing a Timetable for the Procurement Process

This is particularly important if there is an expectation that suppliers will submit consortia bids to allow discussions between suppliers to take place.


Publication of Contract Notices

All Contract Notices must be published on Public Contracts Scotland (PCS). 

PCS is the national advertising portal which provides suppliers with free access to contract opportunities. It guides you:

  • through the process of creating a Notice on its website and
  • automatically creates a notice on the Find a Tender Service (FTS)

If using PCS-T or the SPD (Scotland) word document,  you must set out the specific requirements and minimum standards for your procurement.  These must be relevant and proportionate and included in your Contract Notice. This is not necessary if using the online SPD (Scotland) Module on PCS as the relevant information is contained within this module.

You will receive a PCS alert after you have submitted the Contract Notice for publication on PCS. 

You must retrospectively update your online SPD (Scotland) with your FTS reference number if using the PCS Module.

Accessing the Procurement Documents

Your Contract Notice must contain details of how bidders can access your procurement documentation.

From the date you publish your Notice you must make your Procurement Documents available:

  • on the internet;
  • in unrestricted and full direct access form; and
  • free of charge.

The Regulations define ‘procurement documents’ very widely.  This includes all documents related to the procurement i.e. including technical specifications, terms and conditions and tender documents to be used at subsequent stages

In practical terms, it is not always possible to have all documents available at the start of your procurement exercise.  Only in an Open Procedure are you required to have  the ITT available from the outset.  For all other procedures you must provide sufficiently precise information.  This will allow bidders to understand the nature and scope of your requirement and decide whether to request to participate.

PCS-T Publication Procurement Documents must not be published in PCS-Tender until the FTS Publications Office confirms the FTS notice has been published.

If Using PCS-T

If you use PCS Tender you must provide:

  • the relevant reference numbers for the specific procurement; and
  • set time limits for the receipt of tenders (bearing in mind statutory minimums).

If Using PCS

If uploading Procurement Documents to PCS (Advertising) file size restrictions apply. These are:

  • 10Mb per document a maximum of 40Mb for the Procurement Officer; and
  • 10Mb per document with a maximum of 30Mb for the Supplier.

If you are using PCS-Tender, attachments cannot be added to the Contract Notice on PCS Advertising. You must add your documents to PCS-Tender.


EU Funding

All notices above threshold relating to EU funded procurement exercises (even when the original contract notice is published after December 2020) need to be published via OJEU to ensure compliance. The publication of notices will be managed automatically by Public Contracts Scotland (PCS). If you are in doubt whether your procurement exercise is or is not EU funded please seek legal advice. 

Please note that the information and guidance provided in the Procurement Journey routes are not designed to cover the specifics that are often applicable to such procurement exercises and we would always advise you to seek specific legal guidance where you need further support.

Selection Criteria and Minimum Standards

The Contract Notice must contain the minimum and specific requirements for your procurement exercise. You should include the standardised statements relating to their relevant SPD questions. This is not necessary if using the online SPD module on PCS as the relevant information is contained within the module.

If using the PCS-T SPD, you can create new statements or amend the existing statement(s) included in the Standardised Statements document.  You will then include the statements within the Contract Notice.

Additional or amended statements should only be used if no suitable standardised statements already exist. You must ensure all statements used in the procurement exercise must:

  • relate to a specific question in the SPD;
  • reflect the selection criteria; and
  • reflect the minimum requirements.

It is important that the Contract Notice provides the scope of the requirement, which could include the value, the volume of goods or the nature and extent of services. In the case of Contract Notices for Framework Agreements it must clearly identify the bodies entitled to use the Framework Agreement.

You must include in your Contract Notice whether your proposed contract is to be a reserved contract. It must also state:

  • if you intend to hold an electronic auction;
  • whether presenting tenders in an electronic catalogues format is acceptable or required;
  • whether or not variants are authorised or required; and
  • any information in respect of any lots.

Community Benefits in Contracts

If you estimate your contract value at or greater than £4,000,000 you must include a community benefit requirements summary in your Contract Notice. 

If you do not intend to include community benefits in your contract you must state the reasons why in your Contract Notice. 


Prior Information Notice (PIN)

All Organisations may give advance notice of planned procurements.  This is done through the publication of a Prior Information Notice (PIN)

Use of a PIN

A PIN can allow potential bidders to prepare themselves to bid in time for the contracts announced.  It can also enable reduction of timescales once the specific Contract Notice has been despatched.

  • The standard PIN form should be used.
  • The PIN must have been sent between 35 days and 12 months before the date on which the Contract Notice is sent.
  • Once a PIN has been published, reductions in timescales for competitions identified in the PIN are possible.

The period covered by a PIN must be a maximum of 12 months from the date on which the notice is sent for publication. 


Invitation to Tender

Quickfire Guide

Quickfire Guide

Invitation to Tender Quickfire Guide

You must offer unrestricted and full direct access to the Procurement Documents on the internet.   This must:

Where it is justified that the ITT documents cannot be issued electronically, other transmission means can be used.  However the time limit for receipt of tenders should be increased by 5 working days (except in a case of duly substantiated emergency).   Examples are the use of specialised tools and/or files.

Where a two-stage process is being used, the documents should be made available only to the tenderers which have passed the selection stage of the procedure.

For the following procedures:

An invitation to submit bids must be issued simultaneously and in writing to selected bidders. 

For the Open Procedure, ITTs must be issued on request to any bidder at any point prior to the date set for submission of tenders.

The ITT should include comprehensive information for potential suppliers about the requirement being tendered.

Checklist

Checklist

Information to Include in your Tender

There will be some generic information/documents that require insertion into all tender packs e.g. a reference to the relevant Contract Notice or Award Criteria weightings.  However, some content is contract specific e.g. to Invitations to Confirm Interest. You should select those applicable to include in your invitation pack.

This checklist gives example information/criteria that could be included in your invitation.

Evaluation Criteria

The questions within the ITT must be consistent with the evaluation criteria and weightings published within the Contract Notice and procurement documents.

You should also draft a timetable for the process which must comply with applicable minimum timescales detailed in Public Contracts (Scotland) Regulations 2015.  For more information refer to Selection, Award & Exclusion criteria.

Price/financial evaluation criteria should include:

Whilst developing the documentation you will draw information from the Developing Strategy stage of the Procurement Journey. 

The evaluation criteria in the ITT must be agreed with the User Intelligence Group (UIG).  The criteria will identify which of the eligible tenderers will deliver best value for money  based on the Most Economically Advantageous Tender.

You must identify the Most Economically Advantageous Tender on the basis of the Best Price Quality Ratio. This will be assessed on criteria linked to the contract subject matter and must include the price or cost using a cost effectiveness approach.  A cost effectiveness approach may include Life Cycle Impact Mapping.

Further Inclusions for ITT Documentation

You may also wish to consider the areas below for inclusion within the ITT documentation:

  • e-Commerce (Found Below): eCapability ITT section  /  ITT - Appendix X - eProcurement Information / E Auctions 
  • contract and supplier management information
  • proposed implementation plan
  • management information
  • roles & responsibilities
  • key performance indicators (KPIs)
  • mini-competition guidance: details of process to be followed for call offs

Buyers can ask for the most updated list of organisations for each of the worksheets on Appendix X.

ePS_Servicedesk@scotland.gsi.gov.uk

 

Invitation to Tender

The ITT or the Invitation to Confirm Interest should include comprehensive information for potential bidders about the requirement being tendered. While there are a number of generic documents listed below that will require insertion into all packs (e.g. a reference to the relevant Contract Notice or Award Criteria weightings) some of the content will naturally be specific to each requirement and you should select those that you need to include in the ITT pack from the list below:

 

  • a reference to the relevant Contract Notice, previously published
  • Instructions to bidders including the tender submission deadline, address to which the tender submission is to be sent and the language which the tender submission must be submitted in
  • you must issue an SPD to bidders.  For more information, please refer to Selection Criteria and SPD
  • award Criteria weightings
  • for services contracts, if deemed applicable, you should ask the bidders to indicate any share of the contract that they may subcontract and information about the subcontractors including their name and contact details.  You may request separate SPD responses from subcontractors and consortium members when deemed appropriate, in order to safeguard the effective delivery of the contract, based on relevance and proportionality to the contract
  • For contracts which may be extended (i.e. that are not retendered), the nature, quantity and, where possible, the estimated time for exercising options
  • The nature, quantity and, where possible, estimated publication dates of notices of future tenders
  • The type of procedure e.g. a Restricted Procedure or Competitive Procedure with Negotiation procedure, etc.
  • If applicable to the contract, the delivery of supplies, commencement or termination date(s)
  • The address of the Organisation who will award the contract
  • Economic and technical conditions, financial guarantees and information required from tenderers
  • The form of the contract to be used e.g. purchase, lease, hire,  hire-purchase, or a combination
  • If electronic access to the relevant Procurement Documents cannot be offered the address and deadline date for requesting procurement documents and the language(s) to be used
  • Background and overview of the tendering and evaluation process including details of presentations and site visits, if applicable
  • Terms and Conditions which will apply to any resulting contract with the principal supplier
  • Specification and technical requirements
  • Sustainable Procurement Duty requirements
  • Cyber Security Requirements (refer to the Guidance Note on Supplier Cyber Security)
  • Community Benefit requirements (consideration of which is mandatory in contracts valued equal or greater to £4M, although inclusion in all contracts/frameworks is recommended)
  • Quality Questionnaire

The activities at this stage must be carried out in a carefully managed manner that support the Principles of Procurement, It is the responsibility of you and your Organisation to make sure these requirements are met.

Award Criteria

Please note: the content of this page is currently undergoing a review. For further information on the real Living Wage please see the What is the real Living Wage information sheet, the Scottish Government’s Fair Work and Procurement webpage or alternatively please email scottishprocurement@gov.scot.

Please note that information on Fair Work First, which includes payment of the real Living Wage, can be found in SPPN 06/2021.

_______________________________________________________________________________________________________

The Award Stage involves examination of the merits of the bids.

This will identify which of the eligible tenderers will deliver best value for money for the organisation, based on the Most Economically Advantageous Tender (MEAT), depending on the criteria agreed by the User Intelligence Group (UIG).

In accordance with regulation 67 of The Public Contracts (Scotland) Regulations, contracts must be awarded on the basis of both quality and price. Your Organisation must not therefore use price only or cost only as the sole award criteria. Instead, your Organisation must identify the Most Economically Advantageous Tender on the basis of the best price quality ratio, which must be assessed on the basis of criteria linked to the subject matter of the contract and must include the price or cost using a cost-effectiveness approach. 

Quickfire Guide

Quickfire Guide

Price-Quality Ratios

You may find it useful to refer back to the Strategic Positioning Action Plans, linked below at the bottom of the page, to help decide the appropriate price-quality ratio to apply.

The table below provides some suggested criteria and ratios depending on the nature of the commodity/service being procured:

Commodity Type

Description

Suggested Price/Quality Ratio

Routine

  • Low value/high volume
  • Many existing alternatives

80:20

Leverage

  • High spend area
  • Many sources of supply
  • Commercial involvement can influence price

60:40

Strategic

  • Strategic to operations
  • Few sources of supply
  • Large spend area
  • Specification may be complex

60:40, 50:50, 40:60

Bottleneck

  • Few sources of supply and alternatives available
  • Complex specifications
  • If supply fails, impact on organisation could be significant

40:60, 10:90

General Principles

At the contract award stage you should ensure that the contract complies with the conditions, requirements and criteria set out in the Procurement Documents.  In addition, you may decide not to award a contract to the bidder submitting the most economically advantageous tender (MEAT), if their bid does not comply with the applicable obligations in the fields of environmental, social and labour law, established by national law, collective agreements and relevant international agreements.

Award criteria must be considered and linked to the subject-matter of the contract where they relate to the goods or supplies to be provided under the contract in any respect and at any stage including factors involved in the production, provision or trading processes of the goods or services. A cost effectiveness approach may include life-cycle costing.

The buyer should work with the UIG to agree appropriate award criteria, based upon their knowledge of the goods or services to be procured and the critical aspects of the requirement as identified in the specification.

The criteria identified must relate directly to the goods or services to be provided and not focus on the characteristics of the individual suppliers. Each award criterion should be clearly defined, so that there is a common understanding of what it means.

Good criteria will ensure that responses from suppliers clearly address the most critical aspects of the specification and allow the evaluation panel to make a fair and equal comparison of the bids received.  Award criteria must ensure the possibility of effective competition and be accompanied by specifications that allow the information provided by bidders to be verified during their award criteria assessment. Some examples of award criteria are given below:

Quickfire Guide

Quickfire Guide

Award Criteria Examples

A table listing examples and descriptions of award criteria that you could use.


Scoring Methodology for Award Stage Evaluation

The buyer should ensure that a robust methodology is developed to assist with the evaluation process.

The technical scoring criteria used by a organisation can be general or amended to be specific to certain criteria. Whichever approach is adopted, the scoring methodology must have been communicated in the procurement documents as part of the tender process and should enable the evaluation panel, following individual bid evaluation, to score responses based on the relative advantages and disadvantages of the bid.

If PCS-Tender is being used, the buyer should input the weightings in relation to the specified criteria. Please note that all sections should add up to 100 and all questions within each section should also add up to 100.

An example of scoring methodology is provided below and should be used when utilising PCS-Tender:

Quickfire Guide

Quickfire Guide

Example Scoring Methodologies

An example of a scoring methodology that should be used in PCS-Tender is shown below:

 
 0
Unacceptable
Nil or inadequate response. Fails to demonstrate an ability to meet the requirement.
25
Poor
Response is partially relevant and poor. The response addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled.
50
Acceptable
Response is relevant and acceptable. The response addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas.
75
Good
Response is relevant and good. The response is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled.
100
Excellent
Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates a thorough understanding of the requirement and provides details of how the requirement will be met in full.
 
 
If you are not using PCS-Tender, below is an example scoring methodology which should be used in conjunction with the Evaluation Matrix.  This can be tailored to suit the specific requirements of your procurement exercise:
 
Unacceptable
Nil or inadequate response. Fails to demonstrate an ability to meet the requirement.
1
Poor
Response is partially relevant and poor. The response addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled.
2
Acceptable
Response is relevant and acceptable. The response addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas.
3
Good
Response is relevant and good. The response is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled.
4
Excellent
Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates a thorough understanding of the requirement and provides details of how the requirement will be met in full.

You can include special contract performance conditions as long as they are linked to the contract's subject matter. Such conditions may cover economic, innovation-related, environmental, social or employment-related conditions.  If specific performance conditions are to be used they must be included in the Prior Information Notice or the Contract Notice and in the Procurement Documents.

At Award Stage bidders may be requested to supply the names and professional qualifications of the staff involved in the performance of the contract.

A clearly documented process must be followed in order to ensure there are satisfactory responses from suppliers and no inconsistencies in the procurement process. Any failure in this respect will leave the procurement open to audit scrutiny and legal challenge.

Scoring Methodology for Fair Work Practices

Please note: the content of this page is currently undergoing a review. For further information on the real Living Wage please see the What is the real Living Wage information sheet, the Scottish Government’s Fair Work and Procurement webpage or alternatively please email scottishprocurement@gov.scot.

Please note that information on Fair Work First, which includes payment of the real Living Wage, can be found in SPPN 06/2021.

______________________________________________________________________________________________________________

When evaluating a bidder’s response against a Fair Work First criterion, it is best practice to use a scoring methodology rather than a pass / fail approach. A pass/fail approach would not be consistent with the fundamental Principles of Procurement which require a public body to objectively evaluate different bidder responses proportionately and without discrimination. 


The Difference Between Selection and Award Criteria

The distinction between selection and award criteria is crucially important. Selection criteria are focused on "the bidder" and award criteria are focused on "the bid”. The buyer must maintain a clear distinction between both throughout the procurement process. This means that issues/questions which are appropriate to the selection criteria must be addressed at the selection stage and cannot form part of the award stage (even if they were omitted from the selection stage in error).  However, you can apply different aspects at selection and award if relevant i.e. you can look at the bidder's general staffing in selection, and the qualifications and experience of those to be assigned to the contract at award if that is relevant.

Although the selection and award criteria must be developed and managed quite separately, it is possible for buyers to conduct these stages simultaneously or in any order where the procedure allows.  For instance, when using an Open Procedure it may be desirable to assess the tenders (award stage) prior to checking minimum criteria are met when only a small number of bids have been received.  Where this is done you must still ensure that you verify the absence of grounds for exclusion and of fulfilment of the selection criteria.  This needs to be carried out in an impartial and transparent manner so that no contract is awarded to a bidder that should have been excluded or does not meet the selection criteria.

Example areas that are commonly known as "selection" and "award" criteria are listed in the table below:

Commonly Used Selection and Award Criteria

Selection Criteria

Award Criteria

Technical and professional qualifications, capability including experience  

Price

 Economic and financial standing

Quality

Contract Performance Requirements

Organisations are required by law to include such conditions relating to the performance of the contract as are reasonably necessary to ensure that the bidder which is awarded the contract complies with environmental, social and labour law in performing the contract, providing that these are linked to the subject matter of the contract, and are indicated in the procurement documents.  To help meet this requirement, organisations should consider the Scottish Procurement Policy Note 09/2016 which includes guidance and contract conditions an organisation can adapt for use in its contracts.  If specific performance conditions are to be used they must be included in the Prior Information Notice or the Contract Notice and in the Procurement Documents.

Bidders may be requested to state, in their tender or request to participate, the names and professional qualifications of the staff involved in the performance of the contract.

A clearly documented process must be followed throughout the award stage, as for the whole of the procurement process, in order to ensure there are no inconsistencies in the procurement process, which could ultimately result in a legal challenge.

Equality Legislation

Equality legislation places duties on all public bodies. In exercising their functions, they must have due regard to the need to:

  • eliminate unlawful discrimination, harassment and victimisation and other prohibited conduct
  • advance equality of opportunity between people who share a relevant protected characteristic and those who do not
  • foster good relations between people who share a protected characteristic and those who do not

You should ask bidders to self-certify that they comply with all relevant equality legislation.

Where evidence is provided of equality legislation breaches, you must consider any remedial action the bidder has taken to address these.

For organisations working outside the UK, equality questions relate to the equivalent legislation in the country where the bidder is located / breach occurred.

Effective contract management and monitoring should be undertaken to ensure that the equality assessment continues to be applied throughout the contract duration.

 

Minimum Standards

Where you have determined that minimum standards are applicable (either within selection or award criteria) they must relate to and be proportionate to the subject matter of the requirement.  This must be clearly detailed in the appropriate documentation.

When you wish to apply minimum standards to limit the number of potential suppliers to be invited to tender, minimum standards or objective criteria must be specified or referred to in the Contract Notice. This must be detailed in the procurement documentation to allow the rejection of potential suppliers.

Similarly if a pass mark can only be obtained by a response that meets the minimum requirement, this must be clearly stated within the scoring guidance provided to suppliers. 

Variants

You may consider variants to the requirements as long as it has been specified in the Contract Notice and in the Procurement Documents, together with the minimum requirements and how the variant will be evaluated. Variants cannot be considered unless this has been done and they meet the minimum requirements. All variant bids should be evaluated using the same criteria as the standard bids and compared on a like-for-like basis.

An organisation should also consider whether to allow potential service providers to set out options in relation to different TUPE scenarios within its tenders. If so, it should provide clear directions to tenderers to ensure that bids can be compared on a like-for-like basis.

As with all aspects of the procurement process, such decisions and actions must be made in line with your own organisation’s governance procedures and in any event, be in line with any stated intentions that were advertised in the relevant Procurement Documents.

Publication of Criteria

Organisations are required by law to publish details of the criteria to be used to identify the supplier to whom the contract will be awarded. The Contract Notice must provide a brief description of criteria to be used for award of the contract. 

An Organisation must also specify in the relevant Procurement Documents the relative weighting which it will give to each of the criteria chosen to determine the most economically advantageous tender.  The weighting and score given to an award criterion should be considered on a case-by-case basis taking into account the other relevant criteria and the relative impact that each will have on the quality of the service delivery or goods supplied.  Weighting must ensure the appropriate balance between the quality and cost / price of the contract and be proportionate to the contract, taking care not to negatively affect the quality of the contract to be performed. It is best practice that respective weightings are agreed by the UIG before the Contract Notice is published and any documentation issued.

If there is any doubt as to the level of detail that must be disclosed/published, you should seek specialist professional procurement or legal advice and guidance.

The agreed and advertised award criteria and weightings must not be changed once they have been notified to the tenderers.

Prompt Payment

If your contract will require sub-contractors (and sub-sub contractors) you should evaluate at award stage how bidders will ensure payment of these sub-contractors throughout all stages of the supply chain.  Payment should be made within the standard 30 day payment terms and bidders should communicate how this will be managed.

All public bodies advertising requirements which may require the use of sub-contractors should adopt the statement:

Prompt Payment Award Statement

Confirmation that you will include the standard clause in all contracts used in the delivery of the requirements, ensuring payment of sub-contractors at all stages of the supply chain within 30 days,  include a point of contact for sub-contractors to refer to in the case of payment difficulties and provide evidence and reports to the contracting authority on a regular basis.

If a bidder is unable to confirm acceptance of the award statement, they should not be awarded the contract unless there are extenuating circumstances.


 

 

Addressing Fair Work Practices

Please note: the content of this page is currently undergoing a review. For further information on the real Living Wage please see the What is the real Living Wage information sheet, the Scottish Government’s Fair Work and Procurement webpage or alternatively please email scottishprocurement@gov.scot.

Please note that information on Fair Work First, which includes payment of the real Living Wage, can be found in SPPN 06/2021.

____________________________________________________________________________________________________________

Fair Work practices can have a positive impact on the way the contract is performed and the weighting given to a Fair Work criterion will affect a supplier’s overall bid.

A question on Fair Work practices, including the real Living Wage, should be adapted on a case-by-case basis to be relevant to and reflect the nature of the contract and will invite suppliers to describe the Fair Work practices. This may include the real Living Wage they propose to adopt to engage their workers in order to have a positive impact on the quality of the service delivery, works performed or goods supplied. 

The Practical Tool – Developing a Fair Work criterion and the Example – Fair Work invitation to tender criterion – home support services, will help a buyer to target Fair Work practices, adapt and appropriately weight a Fair Work award criterion which takes account of all five dimensions of the Fair Work Framework.

A Fair Work award criterion should not be a list or checklist as this would not be consistent with the Principles of Procurement.  It is also important not to limit responses from bidders, which will vary dependant on different Fair Work practices they adopt and because of the size or status of bidders.

The weighting of a Fair Work criterion may be higher in a contract where the way workers are engaged will have a direct impact on how the contract is performed or where there is a strong service or works element to the contract. Higher weightings may also be relevant, for example: where low pay and poor conditions of employment exist or can have an impact on the quality of the contract, such as the use of umbrella companies to exploit workers’ security of employment; where the availability or continuity of staff will impact on a service; where there is limited, or no access to trade unions; or, where a limited employee voice is having an impact on how health and safety matters are handled or how working time regulations are applied.

The weighting of a Fair Work criterion in a goods contract is likely to be lower, as the quality of the goods is more likely to be affected by a range of factors other than how the workforce are engaged. This is not to say that a Fair Work criterion is never relevant in a goods contract. It will be relevant where the goods to be supplied are created by manual labour or where an element of the workforce delivers the goods and / or ancillary services, such as customer service or installation / delivery services.

Fair and Ethically Traded Goods

Award criteria can also relate to the supply or use of ethically or fairly traded products. In all cases, award criteria must be proportionate and should relate to the work, supply or service being procured, and not to the general capacities or qualities of the bidder. A general corporate social responsibility policy is unlikely to demonstrate suitability to deliver a contract. For further guidance please refer to the Sustainable Procurement Tools. 

Care and Support Services

Additional guidance on award criteria can be found in C&SS Award Criteria Guidance document.

In accordance with regulation 76(9) of The Public Contracts (Scotland) Regulations 2015, an organisation may now also take account of some other issues when procuring these services including:

  • the quality of the service;
  • the continuity of the service;
  • the affordability of the service;
  • the availability and comprehensiveness of the service;
  • the accessibility of the service;
  • the needs of different types of service users;
  • the involvement of service users; and
  • innovation.

This is not an exhaustive list and there may be other considerations that an organisation may also take account of and which are relevant on a case-by-case basis.

Statutory Guidance has been published on Selection of Tenderers and Award of Contracts.

Any documents you need are listed below

Single Procurement Document - SPD

What is the SPD?

The SPD is a standard questionnaire that allows buyers to identify suitably qualified and experienced bidders.  It contains questions on both exclusion and selection criteria.

Bidders will use their SPD response to indicate whether their organisations meet the requirements of the procurement exercise. The response is a self-declaration form and bidders do not need to provide any evidence upfront unless there are clear reasons for doing so.

When should I use it?

Buyers must issue an SPD request for procurement exercises over the threshold (Route 3) and it is recommended that it is also used for all Route 2 procurements.

The SPD can be used as part of either a single stage or multi-stage procedure. 

Single Stage

A single stage procedure asks bidders to submit all relevant information at the same time.  This will usually take the form of a completed SPD document, alongside the bidders responses to the rest of the procurement documents e.g. Invitation to Tender (ITT).

In this instance the bidders' SPD responses should be assessed on a pass/fail basis, and none of the questions should be scored and weighted, as there is no requirement to shortlist.

Multi-Stage

In a two stage procedure, bidders will provide information in two distinct stages.  Firstly the bidder will submit the SPD for evaluation by the buyer. All of the exclusion questions and most of the selection questions will be assessed on a pass/fail basis. 

The technical and professional ability section of the SPD also includes the ability to score and weight questions.  This allows the buyer to rank responses and shortlist a number of bidders to invite to tender.

The scoring and weighting methodology must be fair, transparent and clearly explained to all bidders upfront.

Buyers should define the scoring and weighting process that will be taken in the Contract Notice or within the SPD module on Public Contracts Scotland (PCS).

A summary of the SPD process is shown below:

Stage 1

The Contract Notice on PCS OR the online SPD Module on PCS OR on PCS-Tender will contain information on any minimum standards or selection criteria set by the buyer

Stage 2

The SPD is where the bidder will confirm (self-declare) that:

  • none of the exclusion criteria apply
  • they meet any minimum standards/selection criteria set by the buyer
Stage 3

Only those bidders shortlisted or selected as the preferred bidder will be required to provide certificates/evidence that they meet the criteria

 

 

Quickfire Guide

Quickfire Guide

How Can I Create an SPD request?

PCS-Tender If you are currently a PCS Tender user you will be able to use the online SPD template on PCS-Tender. 
SPD Module The SPD has been built into Public Contracts Scotland as an online module that is available to all users.

What Types of Questions Can I Ask?

Exclusion Criteria Questions

All mandatory exclusion questions must be included in all Route 3 procurement exercises.

The exclusion criteria questions are split into two types with regards to excluding bidders:

  • Mandatory exclusions: The bidder must be excluded from the procurement process if the below specified offences have been committed and they have not taken sufficient self-cleansing actions. 

These are:

  • Criminal Offences
  • Blacklisting
  • Tax and Social Security breaches by binding decision (judicial or administrative)

 For further information, please review the exclusion criteria station.

  • Discretionary exclusions: The bidder may be excluded from the procurement process if they have taken part in certain activities and they have not taken sufficient self-cleansing actions. The activities and any self-cleansing actions should be considered on a case-by-case basis by the buying organisation.

What is Self-Cleansing?

Bidders must be given the opportunity to provide evidence that they have taken sufficient and appropriate remedial action i.e. they have ‘self-cleansed’. If you are satisfied that the evidence provided is sufficient to demonstrate reliability, you must not exclude the bidder from the procurement procedure on those grounds.

The bidder must satisfy that it has 

  • paid, or undertaken to pay, compensation for any damage caused by the criminal offence or misconduct
  • provided detailed facts and circumstances by collaborating with the investigating authorities and
  • taken appropriate concrete technical, organisational and personnel measures to prevent further criminal offences or misconduct.

When considering any self-cleansing measures, organisations must consider all relevant factors. This includes the gravity and particular circumstances of the criminal offence or misconduct.

If you believe the bidder’s remedial action is not sufficient to demonstrate reliability, you must provide the bidder with a statement outlining the reasons for the decision. The statement of reasons must be provided in writing as soon as is reasonably practicable to allow the bidder to understand why the self-cleansing measures taken are insufficient.

In the case of tax and social security breaches where self-cleansing does not apply, the bidder should not be excluded if:

  • have fulfilled their obligations by paying or entering into a biding agreed with the view to paying monies due
  • they have a clear disproportionate (i.e. minor) amount of taxes or social security contributions unpaid
  • the obligation to repay otherwise ceases. 

Selection Criteria Questions

Buyers must only include the selection questions that are both relevant and proportionate to their procurement exercise and delete the ones that are not. It is highly unlikely that you’ll ever need to use all of the available selection criteria in a single exercise. You must only use criteria that are relevant to your contract.

Questions in the SPD are generic. Therefore, the buyer must supplement the standard SPD questions with specific minimum requirements relating to their procurement exercise. 

Buyers must ensure that any such requirements are proportionate to the value and risk of the procurement exercise.

Please note: that no extra questions should be added to the SPD.

For more detailed information refer to selection criteria.

Where do I specify my minimum requirements?

This will vary depending on the format used to issue your SPD request.

If using PCS-Tender, you should set out your specific requirements in the Contract Notice.

If using the online SPD module on PCS, you should include your specific requirements within the corresponding SPD question(s).

A set of standardised statements may help you to explain these requirements in a consistent format.

What are Standardised Statements?

A set of standardised statements, which can be found at the bottom of this page, has been developed to support you in explaining your selection criteria to bidders. 

Each standardised statement is aligned to a selection question in the SPD.  You should select the statements relevant to your procurement exercise. In some instances, you are able to adapt them.

The full list of statements can be found in the standardised statement document and an example is included below:

 

SPD Question:

The bidder should provide its (“general”) yearly turnover for the number of financial years specified in the relevant Contract Notice

Standardised Statement tailored to procurement exercise

Bidders will be required to have a minimum “general” yearly turnover of £2m GBP for the last 2 years

Some of the standardised statements, for example those relating to Environmental Management Legislation and Quality Management Procedures, are very lengthy. Therefore you should review these carefully and ensure that you select only those parts of the standardised statements that allow you to specify your minimum requirements. You should be careful to ensure that the criteria included is proportionate.

This process will enable you to adopt a standard approach to defining the selection criteria in Contract Notices.

If using PCS-Tender, you should set out your specific requirements and minimum standards in the Contract Notice (or the PIN if that is being used as a Call for Competition). 

If using the online SPD module on PCS there is no need to add the statements in the Contract Notice, it should be added directly to the module.

More information on where to state information in the Contract Notice can be found on the Contract Notice and Advertising station.


Do Bidders need to Provide Evidence Upfront?

As the SPD is designed to be a self-declaration form, bidders are not required to produce supporting documentary evidence upfront.  Evidence may be requested from the successful bidder(s) at the end of the first stage of a two stage procedure, and is required prior to awarding the contract.

If the bidder is unable to provide this evidence, upon request and without delay, they should not be taken forward to tender stage or be awarded the contract.

Exceptionally, where there is a genuine concern and a risk to the effective conduct of the procurement exercise, you may request, at any time, all or part of the supporting documents. Such requests can be made to the bidder or any subcontractors, consortia members or other bodies whose capability and capacity will be relied on to perform the contract.  

Further information can be found in the SPD FAQ page.

 SPD Do's and Don'ts

Do's Don'ts
Select only the questions that are relevant and proportionate to the procurement exercise Add any questions to the SPD
Set your minimum standards and requirements upfront Set minimum standard too high
Inform bidders of the scoring and weighting in the Contract Notice and/or procurement documents Use award criteria in the SPD

 

What Do I Need to Do if the Bidder is Relying on Other Parties?

Where the bidder is relying on other parties to meet the selection criteria, for example as part of a consortium or is using a sub-contractor,  you should request a separate SPD response from each party being relied on.

These parties should complete the exclusion criteria section of the SPD and whichever selection questions, the main bidder is relying on them for.

If the bidder is using a sub-contractor but not relying on them to meet the selection criteria, each sub-contractor should complete an SPD response.  In this instance, they will only need to complete the exclusion criteria.

This should be evaluated alongside the main bidders SPD.

Where a party meets the mandatory grounds for exclusion you must require that the main bidder to replaces them.

Where there are discretionary grounds for the exclusion you may require the bidder(s) to be replaced.  This should be considered on a case-by-case basis, taking into account the various circumstances of the procurement exercise.

Where a bidder relies upon the capacities of other entities with regard to criteria relating to economic and financial standing you may require the bidder and those entities to be jointly liable for the performance of the contract.

In the case of supply or service contracts your organisation may require certain critical tasks to be performed directly by the bidder itself or, where the tender is submitted by a group of bidders, by a participant in that group.

You can find more information on the SPD for a works contract by emailing: PropertyandConstruction@gov.scot

 

How Do I Shortlist Using the SPD?

Shortlisting in the SPD allows a buyer to rank responses. This should only be done within the Technical and Professional Ability section.  Ranking responses will allow you to determine who should be shortlisted and taken forward to the next stage of the procurement exercise.

For more information, go to the selection criteria page.

Multiple Use of the SPD

Bidders may reuse the information that has been provided in an SPD which has already been used in a previous procurement procedure, as long as the information remains correct and continues to be pertinent.

The online SPD module on PCS supports this by allowing bidders to save a supplier profile which enables them to recall their SPD responses when completing future SPD requests.

Global Question for all Selection Criteria

Buyers may consider allowing the bidders to answer the global question to confirm they meet ALL selection criteria as specified in the Contract Notice. 

If the buyer chooses to include this global question, they should be confident that by NOT answering any other questions on selection criteria, that there is no risk to the procurement process, or the supply of goods, services or works as a result of the bidders response.

If you choose to include this question, then you can also use the questions in Part V, which ask bidders to describe how they meet the shortlisting criteria you have set out in the Contract Notice.

How do I use Part V of the SPD

You may use Part V of the SPD when using PCS-Tender to reduce the number of already qualified candidates who meet all the exclusion and selection criteria in the SPD.

Part V of the SPD can only be used for restricted procedures, competitive procedure with negotiation, competitive dialogue procedure and innovation partnerships. It cannot be used in the case of open procedures and negotiated procedure without prior publication. Part V may be used if it is proportionate and relevant to the contract and it is specified in the Contract Notice.

If you decide to use Part V of the SPD, you need to specify the objective and non-discriminatory criteria or rules to be applied, the minimum number of bidders and where applicable, the maximum number the organisation intends to invite to tender or conduct dialogue. This information, must be accompanied by requirements concerning any (types of) certificates or forms of documentary evidence,  to be produced, as set out in the relevant Contract Notice.

The minimum number of bidders that may be invited by an Organisation to a restricted procedure is five. In any event the number of candidates invited must be sufficient to ensure genuine competition (note if the number of bidders meeting the selection criteria is fewer than five the procurement can still proceed). In a competitive dialogue,  competitive procedure with negotiation and innovation partnership the minimum number of candidates taken forward by the Organisation is three. In any event the number of candidates invited must be sufficient to ensure genuine competition (note if the number of bidders meeting the selection criteria is fewer than five the procurement can still proceed).

Care and Support Services

The mandatory exclusion grounds regulations 58(1) to (3) of Public Contracts (Scotland) Regulations 2015 must be applied to all procurements, and an organisation can choose to apply the discretionary exclusion grounds and selection criteria and to use the SPD for this purpose without amending the questions. It is a matter of best practice to do so.

SPD Financial Ratios

If you are using PCS-Tender financial ratios these should be included in the Contract Notice or procurement documents.

If you are using the online SPD module in PCS, there is a drop down menu of ratios to choose from.  These use standard terminology from the Scottish Government Accountancy Services.  Your organisation may use differing terminology for these.  If this is the case, or you wamt to add other ratios not listed, you can use the other financial requirements question to specify your ratio.

Any documents you need are listed below

SPD Financial Ratios

(file type: docx)

Selection Criteria

Selection criteria are the minimum requirements or standards that bidders must meet in order to progress further in the procurement exercise. Bidders that cannot demonstrate that they meet this baseline must be excluded from the competition. This applies to both single stage and multi-stage procurement exercises.
 
The selection criteria used must be relevant and proportionate to the procurement exercise being carried out. It’s important not to place a burden on bidders by setting criteria that are unnecessary or excessive compared to the value and risk of the contract.
 
It's important to understand that when setting selection criteria it is very different from award criteria. For example, you must avoid asking open questions of the bidder - in this case you would be making a statement about what is required and looking for bidder confirmation that they can meet this.  

 

What Can be Used as Selection Criteria?

Buyers must only set selection criteria that are both relevant and proportionate to the contract. The Public Contracts (Scotland) Regulations 2015 sets out a list of things that can be taken into account during the selection process.
 

These fall into three broad categories:

  • Suitability to pursue a professional activity;
  • Economic and financial standing;
  • Technical and professional ability.
It is highly unlikely that you’ll ever need to use all of the available selection criteria in a single procurement exercise. You must make sure you only use criteria that are relevant to the contract. 
 

What is the Difference Between Selection and Award Criteria?

Selection criteria are focused on "the bidder" and award criteria are focused on "the bid”.

Selection criteria assess things like the bidders economic standing or technical qualifications whereas award criteria are concerned with how they will deliver the contract.

You should maintain a clear distinction between both throughout the procurement process and you should note that you cannot use the same criteria at both selection and award stage.


What Types of Selection Criteria Can I Use?

Further information on the various elements of selection criteria can be found below. It’s extremely unlikely that all of the available selection criteria will be required in any given procurement exercise. Buyers must only include those relevant to their needs. 

Suitability to Pursue Professional Activity

In order to check the bidder’s capability of delivering the contract, you may require bidders to be enrolled in certain professional or trade registers.  For example, if the contract relates to the installation of gas boilers, the buyer may specify that the bidders need to be on the Gas Safe Register.  You may also require bidders to prove they hold certain authorisation or memberships.  You should state these requirements upfront either in the Contract Notice or the PCS SPD module.  

Economic and Financial Standing

You should assess the financial standing of bidders to ensure that they are financially stable enough to carry out the contract. In order to assess this you may ask for information such as financial ratios or turnover information from the bidders. 

In all cases, care should be taken not to set minimum standards that are too high and/or which might exclude capable suppliers, especially SMEs and newly formed companies. 

For lower-risk procurement exercises (for example: where there are numerous suppliers capable of carrying out the contract; no time constraints; payment is only to be made after the work completed) you should consider whether it is necessary to set any selection criteria relating to economic and financial standing

Turnover

The Procurement (Scotland) Regulations 2015 state that you must not ask bidders to have a minimum turnover which exceeds twice the estimated contract value. This helps to remove obstacles to SME involvement in public procurement.

However, you can ask in certain duly justified circumstances for a higher turnover such as high-risk contracts or where the timely and correct performance of the contract is crucial.

Accounts

You may require bidders to provide annual account information.  For example showing the ratio between assets and liabilities. The PCS SPD module includes a list of commonly used financial ratios for you to pick from.

You can only exclude bidders on the basis of ratios identified in the Contract Notice so you should ensure that they are accurate and relevant.

You should also consider that not all bidders have an audited set of accounts.  As a result you must determine, on a case by case basis, what is essential information.  This should be specified in the contract notice.

Insurance Levels

It might be appropriate for bidders to have an appropriate level of insurance in place to carry out the contract.  This must be relevant and proportionate to the value of the contract and the level of risk.

The bidder is not required to have the relevant insurance in place at the time of bidding.  They only need to confirm that they would be willing to obtain the required insurance level(s) if successful in winning the contract.  You must check that any such commitment has been put in place at the Contract Award stage.

You should consider what is required on a case-by-case basis. You must specify what insurance level(s) are required in the contract notice or in the PCS SPD module.

Note - it is a legal requirement that all companies (excluding sole traders) hold Employer’s (Compulsory) Liability Insurance of £5M as a minimum

 

Technical and Professional Ability

To assess the bidders capability you can ask them to provide relevant examples of previous work to demonstrate that they have sufficient  experience to deliver the contract. For goods and services, the examples provided by bidders must only be from the previous three years.  The examples requested should be relevant and proportionate to the procurement exercise.

You should be careful when creating the technical and professional ability minimum requirements to not exclude bidders who can demonstrate  they have the capacity and capability to deliver the contract, but may not have delivered exactly the same goods or services previously. This will ensure opportunities are provided to bidders to access new markets or provide innovative solutions, no matter their size or status.

Remember that bidders do not need to submit examples from their existing organisation to meet the selection criteria.  They can submit relevant examples which they worked on in previous employment to demonstrate their previous experience.  This is particularly helpful to new businesses. 

It is also acceptable for bidders to rely on other parties for certain parts of the selection criteria, for example, they may rely on a sub-contractor for experience in a certain area.

Qualifications

Depending on the requirement, it can be more appropriate to evaluate qualifications as part of the award criteria.

If you do decide to evaluate qualifications as part of the selection stage, you should ensure the required qualifications are set upfront and clearly stated in the Contract Notice (or PCS SPD module).

Use of References 

Buyers may request references from bidders in order to review previous experience. If the bidder is unable to provide the reference required, it may provide other evidence which you consider appropriate.

Quality Management Procedures

Depending on the nature of the contract, you may require the bidder to confirm they comply with certain quality management standards or hold specific certificates.

You should ensure that any minimum standards are proportionate to the contract and are not set too high. 

For example, if you require BS EN ISO 9001 you should accept any accredited independent third party certificate of compliance in accordance with the relevant requirements.  You should also accept other examples of equivalent measures provided by the bidder which proves the proposed measures comply with the required standards e.g. documented quality management policies and procedures.

Health and Safety Legislation

The degree to which health and safety requirements are required will vary according to the procurement exercise.  Any measure you take must be relevant, proportionate (not set too high), and be stated in the Contract Notice.  You must not select any bidders if they do not meet the stated health and safety legislation minimum requirements.

You should put in place on going monitoring procedures throughout the duration of the contracts to ensure compliance with health and safety requirements.  Within the SPD, this should be specified as part of the quality management section.

Further help in setting these standards can be found in the Standardised Statements.

Environmental Management Legislation

Depending on the nature of the contract, you may require the bidder to confirm that they comply with certain environmental management legislation.

You should ensure that any minimum standards are proportionate to the contract and are not overly onerous.

For example if you require BS EN ISO 14001 you should accept any accredited independent third party certificate of compliance in accordance with the relevant requirements.  You should also accept other examples of equivalent measures provided by the bidder which proves the proposed measures comply with the required standards e.g. documented environmental management policies and procedures.

Further help in setting these standards can be found in the Standardised Statements.

Can I Score and Weight the Selection Criteria?

For single stage procurement exercises, it is recommended that selection criteria are assessed on a pass/fail basis.  Here the bidder either meets or does not meet the required minimum standard. You must make it clear to bidders in the procurement documents that this is the case.

The rest of the bid can then be scored.

For multi-stage procurement exercises, some selection criteria can be assessed using a combination of pass/fail, and scoring and weighting. This approach can be useful when buyers wish to shortlist those who pass all of the pass/fail criteria with the highest scores. This approach must also be described clearly to bidders in the Contract Notice. 

It is recommended that in this instance it is only the technical and professional ability section that is scored and weighted with all other sections being pass/fail.

An example of scoring methodology is provided below:

Score

Description

0 - Unacceptable

Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.

1 - Poor

Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/ capacity/capability.

2 - Acceptable

Response is relevant and acceptable.  The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.

3 - Good

Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.

4 - Excellent

Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.

Further information and an evaluation matrix to help you evaluate bid can be found in the Evaluation Matrix section.

 

Can I Add Selection Criteria to the SPD?

The SPD contains generic questions on selection criteria and you can add specific criteria to the contract notice.  Further information on how to use the SPD can be found in the SPD section.


Publication of Scoring Criteria

Organisations must publish details of the evaluation criteria to be used to either:

  • select the bidders to be invited to bid for the contract or
  • identify the supplier to whom the contract will be awarded.

It is best practice that evaluation criteria and respective weightings for both selection and award stages are agreed by the User Intelligence Group (UIG) before the Contract Notice is published and any documentation issued.

The evaluation criteria will comprise of (depending upon the stage of the competition):

  • The selection or award criteria;
  • Sub-criteria;
  • Weightings;
  • Minimum standards;
  • Pass marks (if any) etc.

If there is any doubt as to the level of detail that must be disclosed/published, you should seek specialist professional procurement or legal advice and guidance.

The agreed and advertised selection and award criteria and weightings must not be changed once they have been notified to the tenderers.

Evaluation criteria should be published under II.2.9 (Information about the limits on the number of candidates to be invited) of the Contract Notice or II.2.14 (Additional Information) of the Social and other Specific Services Contract Notice (if you decide to advertise your C&SS requirements)  This allows bidders to see how their responses will be evaluated.  

If the online PCS SPD Module is used, the scoring methodology needs to be detailed in the module.  This does not need to be included in the Contract Notice.

If you are unable to publish these criteria in the Contract Notice or within the SPD Module, as an absolute minimum, you must state them in the Procurement Documents.

Prompt Payment

You must consider if bidders may use a supply chain to deliver the requirements, and if so, the Single Procurement Document (SPD) question 4C.4 and its standardised statement should be included in your selection criteria.

Adding this will require bidders to provide evidence of:

  • their standard payment terms;

  • their payment performance in line with those terms; and 

  • an improvement plan, if necessary, detailing timely remedies to achieve good payment performance.

For examples of payment performance evidence and improvement plan guidance please reference the prompt payment page.
 

Fair Work Practices

You must consider whether Fair Work practices are relevant and proportionate to include in your selection criteria.

It may be more appropriate to include Fair Work practices in the award criteria.  This will encourage bidders to explain how  existing  or new Fair Work practices will positively impact on the way the contract is performed.

The practical tool Developing a Fair Work practices Criterion will help you consider how to structure and adapt  Fair Work practices criterion to the needs of the contract.

Care and Support Services

You may choose to use the SPD for selection without amending the questions, and it is a matter of best practice to do so.

The evaluation criteria should be published under II.2.14 (Additional Information) of the Social and other Specific Services Contract Notice (if you decide to advertise your C&SS requirements) to allow bidders to clearly see how their responses will be evaluated. 

Limiting the Number of Tenders/Shortlisting

For the Restricted Procedure, the Competitive Procedure with Negotiation, Competitive Dialogue Procedure and Innovation Partnerships you may limit the number of candidates invited to participate at the tender stage, or to engage in dialogue with. This can only be done if the Contract Notice and relevant Procurement Documents specify:

  • your intent to limit the number of bidders and the minimum number and (if applicable) the maximum number of bidders you intend to invite to the tender stage; and
  • the objective and non-discriminatory criteria or rules to be used.

The Organisation should invite a sufficient number of bidders to generate competition.  In limiting the number of bidders who will proceed through to the tender stage, the minimum number of qualified bidders should be as follows:

  • Restricted Procedure – where an above threshold advert is required, the minimum number of bidders should be five.  In other cases three or four may be regarded as sufficient;
  • Competitive Procedure with Negotiation, Competitive Dialogue Procedure and Innovation Partnership procedure – the minimum number of bidders should be three.

These must be bidders who requested to participate and meet the minimum requirements set out in the Selection Criteria. However, where the number of bidders who meet the selection criteria is less than the minimum number listed above, the Organisation may continue the procedure with the lesser number or discontinue the procedure.

PINs

Where an above threshold advertisement is required (this will be for all procedures other than negotiated procedure without prior publication), Contract Notices should be used to advertise all procurement procedures. 

The PIN is published before the start of the procurement process. The PIN allows potential bidders to prepare themselves to bid in time for the contract's announcement. It can also be used by any buying organisation to reduce procurement timescales (if certain criteria can be met).

It is best practice that evaluation criteria for both selection and award stages are agreed, along with respective weightings, by the UIG before the Contract Notice is published and any documentation issued. The evaluation criteria will comprise of the selection or award criteria (depending upon the stage of the competition), sub-criteria, weightings, minimum standards, pass marks (if any) etc.

If there is any doubt as to the level of detail that must be disclosed/published, you should seek specialist professional procurement or legal advice and guidance.

The agreed and advertised selection and award criteria and weightings must not be changed once they have been notified to the tenderers.

Sub-Central Organisations must not use a PIN as a call for competition.

Any documents you need are listed below