Once the procurement has commenced, a correspondence process must be in place. This will ensure all correspondence between the potential tenderers and you are carried out in a fair and transparent manner.
it is best practice to provide details of the question submission deadline and the date by which all questions will be answered. These dates must be prior to the closing date for expressions of interest. These should allow sufficient time for all bidders to consider information which may be relevant to their proposals.
Question submitted by a potential tenderer and the answer provided by your organisation must be anonymised. These must also be circulated to all potential tenderers involved in the process.
You must supply responses to all tenderers not later than six days before the deadline for tender responses. This time limit changes to not later than four days for the open, restricted and competitive procedure with negotiation when the accelerated procedure is used.
The time limit changes to not later than four days when the accelerated procedure is used.
Using an electronic tendering system, for example Public Contracts Scotland - Tender, will allow the receipt and circulation of questions and answers.
Public Contracts Scotland offers similar functionality via its bulletin board.
If you do not use an electronic system, clear instructions and contact details should be provided to all potential bidders within the ITT documentation. All communications during the procurement activity should be coordinated by you and documented.