Lessons learned could consider, for example:
What worked well and what didn't work?
what areas of the contract were most important to you and your organisation?
Were any innovations implemented and if so, what value-add did they deliver?
the total of the contract, including staff costs, and costs which were not anticipated at the planning stage
the total savings achieved on contract value;
any impact of the exercise on the market.
where there processes/practices used that could be improved upon or are not needed at all?
can ICT (Information and Communications Technology) systems be used in any way to improve performance?
YOU HAVE NOW COMPLETED ROUTE 3 HOWEVER PLEASE REMEMBER TO CONTINUALLY UPDATE YOUR STRATEGY.