Issue Documents

This section of the Procurement Journey provides guidance about the tender stage of the procurement process.

If you are using a two-stage process e.g. a Restricted Procedure, you will already have assessed the Selection Stage documentation. From this you will have determined the bidders you will be inviting to tender. 

If you are not using a two-stage process, you will issue an Invitation to Tender (ITT) which will include the Selection and Award stage criteria.

It is considered best practice to use PCS-Tender if you have access to it. PCS-Tender helps you manage tender administration.

Bidder Communications

A Bidders' Meeting is where all tenderers are invited to discuss the ITT at the same time. This can happen before or after the ITT is issued.

The purpose of the meeting is to highlight and clarify aspects of the ITT. Commercially sensitive information should not be shared e.g. it may be inappropriate to reveal project/budget information.

Checklist

Checklist

The meeting should:

Event Actioned?
Start by setting out the agenda and introducing the personnel involved  
Follow with a presentation, setting out the aims of the procurement process and the expected business benefits  
If appropriate, hold a facilities/site tour  
End with a question and answer session  
   
   

Blank rows are provided for your use e.g. to add additional checklist items.

You must make sure that any Bidders' Meeting(s) that you organise are fair to all those who are interested in tendering for your contract. The content of the meeting must be transparent and available to all. As an example, all of the questions raised and answers provided should be confirmed in writing and sent to all bidders whether they attended the meeting or not.

Sufficient time must be allowed for bidders to take account of the Bidders' Meetings. As a result the ITT closing date should be set a reasonable period after the Bidders meeting. This will allow bidders time to incorporate what they have learned into their bid.

Bidders can take notes of the proceedings.

A Bidders' Meeting will not be necessary for every tender exercise. A judgment will have to be made, prior to the issue of the ITT, whether or not such a meeting is required.  If it is required it must be planned into the procurement timetable.

ITT Extensions

When an ITT is issued near to the closing date, the bidders should be made aware it is closing soon.

Changes to a tender closing date should be made if:

  • Significant changes are made to the tender documents and/or;

  • Information requested by a bidder in a timely fashion has not been supplied.

Extension to a tender time limit should be proportionate to the complexity of the change and /or the additional information being provided.

You must receive the necessary approval to proceed with a tender extension. This approval must be in accordance with your internal governance procedures.

If the date is amended, the new date should be notified to all tenderers. If any tenderer has already submitted a bid they should be given the opportunity of withdrawing their original bid. They can then submit a revised bid in line with the extended deadline.

ITT Q&A’s

Communications with all parties during the procurement activity should be coordinated by you.

You must ensure all communications between bidders and your Organisation are fair and transparent. For example, for any bidder question submitted your answer must anonymise the question and circulate your response to all of the bidders involved in the process.

You should provide details in the ITT documentation of :

  • The deadline for bidders to submit questions;

  • When you will respond (target timescales).

The use of an electronic tendering system, for example PCS-Tender, will facilitate the receipt and circulation of questions and answers. Public Contracts Scotland offers similar functionality via the bulletin board.

If you do not use an electronic system, clear instructions and contact details should be provided to the bidders within the ITT documentation.

Develop Documents

This section of the Procurement Journey provides you with guidance on the following:

  • exclusion, selection and award criteria
  • SPD
  • specification
  • Invitation to Tender (ITT) - including terms and conditions.

Checklist

Checklist

Information to Include in your Tender

This provides a list of documents that can be included in your tender.

For complex and higher value regulated procurements, you may find some of the guidance and tools in Route 3 to be of benefit, but you only need to follow Route 3 where the procurement exercise is above the GPA threshold value.

If You Use PCS-Tender

It is best practice to have all documentation created on PCS-Tender before preparing the Contract Notice and advertising the requirement.

If You Use Public Contracts Scotland (PCS)

If you decide to use the online SPD Module on Public Contracts Scotland (PCS) (the Module), the selection and exclusion criteria will need to be detailed in the SPD i.e. not in the Contract Notice. 

The default exclusion criteria required for a process valued equal to or above the threshold is provided automatically in the Module.  You should deselect any that are not legally required or relevant and proportionate to your procurement exercise. 

You are required to choose the selection criteria relevant to your procurement exercise from the provided list in the Module.  You should not disclose information provided by tenderers which has been designated as confidential.  This could include, but is not limited to, technical or trade secrets and the confidential aspects of tenders.

You may wish to consider adding a requirement to ensure your Organisation’s confidential information is protected throughout the procurement process.

Consideration must also be given to Planning, Sustainable Procurement and Risk Management throughout this stage of the Journey.

Data Protection

Organisations should ensure that:

  • all relevant procurement documents make reference to the Data Protection Legislation;
  • their terms and conditions are up-to-date, and accurately reflect current Data Protection Legislation and the Organisations own policies.

You should seek legal advice to ensure the above fits the nature of the requirement and the other documentation used.

More detailed information on data protection can be found in Additional Resources. 


Remember

You should use lessons learned from previous contracts/procurement exercises to inform your new strategy.   As you progress through the Journey you should constantly re-inform your strategy with any new information.


Develop Strategy

This part of the Procurement Journey helps you to create a Route 2 Commodity/Service strategy.

A Commodity/Service strategy should not be confused with a Procurement Strategy. Further information on Procurement Strategy requirements can be found in the Additional Resources section. 

Develop Strategy Templates

To aid creating your Commodity/Service strategy, templates are provided at the bottom of this page:

  • The Business Case template provides headings (with accompanying descriptions) to include when seeking approval for your project. 
  • The Commodity - Service strategy is a checklist of the areas which you may include in your strategy.
  • A Develop Strategy template is provided for your use. You do not need to use all of the elements contained in this template for your strategy: use the areas which are relevant to your specific procurement exercise. 

You will find additional Commodity/Service Strategy guidance and templates in Route 3 which you may find useful when looking at higher risk or value Route 2 procurement exercises.  However you only need to follow Route 3 where the contract’s estimated value is at or above the threshold values. More information is available on threshold values including how to calculate your contract's estimated value to determine if it meets the thresholds.

If you are unable to estimate the value of a contract that contract will be explicitly made subject to the procurement rules. 

Any economic, social and environmental opportunities should be included in your strategy when they are relevant and proportionate.  You can use the Sustainable Procurement Tools to help develop your strategy.

Contracts Register

When developing your commodity/service strategy, you should access the contracts register for your organisation.  This will assist in evaluating existing contract arrangements, including contract value.

The Contracts Register module in Public Contracts Scotland (PCS) provides the facility for buying organisations to operate a register of all contracts they have in place. A public register of contracts meets the obligations of Section 35 of the Procurement Reform Act (Scotland) 2014.

Quickfire Guide

Quickfire Guide

Contracts Register Hints & Tips

The PCS contracts register will pull through the contract value from the contract award notice. You should always be open and transparent when completing the contract value field. This field can be manually amended but all relevant amendments need to be manually duplicated in the Scottish Procurement Information Hub: there is no integration between the two systems.

An organisation may withhold information from the publication of the contract award or the conclusion of the framework agreement.  This is when the release of the information:

(a) would impede law enforcement or be contrary to the public interest;

(b) would prejudice the commercial interests of any person;

(c) might prejudice fair competition between economic operators.

So, if relying on (b) above, you would need to be able to demonstrate that the commercial interests of the person concerned would definitely be prejudiced by the release of this information.

PLEASE NOTE: if you do not use PCS for producing a contract register, you must produce a publicly available one.

When a Commodity/Service Strategy is prepared it should be proportionate to:

  • risk
  • value and
  • the strategic importance of the commodity/service to your organisation.

Quickfire Guide

Quickfire Guide

Sign Off Points

There are natural break points within the Procurement Journey that can be used as review points for sign off and approval to proceed to the next stage of the process.

Suggested review and sign off points are:

  • At project initiation
  • After initial opportunity assessment
  • For approval of the strategy including budget
  • For approval of Contract Notice, Selection Stage and/or ITT
  • At Contract Award stage
  • At implementation stage

Throughout the Journey you will see reference to these sign off points at the relevant sections, as well as documents/templates for your use.

Consideration must also be given to Planning, Sustainable Procurement and Risk Management throughout this stage of the Journey.

Once you have completed your Commodity/Service strategy, you should continue your Journey.

Sustainable Procurement

Sustainable Procurement

The Sustainable Procurement Duty, outlined in the Procurement Reform (Scotland) Act 2014, requires you to think about how you can:

You can create a positive environmental impact through every procurement exercise you undertake, regardless of its value or scope. This should be a key part of commodity/service profiling and strategy development rather than an optional area of interest. You must fully explore the possibilities with your User Intelligence Group and other stakeholders for your procurement.

Full Sustainable Procurement guidance can be found the Sustainable Procurement Station in Route 3.

What if You Don’t Use PCS to Publish Your Contract Register?

PLEASE NOTE:  if you do not use PCS for producing a contract register, you must still produce a publicly available one.

When a Commodity/Service Strategy is prepared it should be proportionate to:

  • risk,
  • value and
  • the strategic importance of the commodity/service to your organisation.

What if You Use PCS-Tender?

If using PCS-Tender, the Procurement Officer should upload the appropriate slides to the appropriate task within PCS-Tender.

Data Protection

Organisations should determine if data processing activities are relevant to the procurement exercise.

Your contracts may be subject to Data Protection legislation.

Organisations must ensure:

  • current and future procurement exercises are compliant with Data Protection.  This includes contracts that began before the legislation came into force
  • All relevant procurement documents make reference to the current legislation.

More detailed information can be found in the Data Protection station within Additional Resources.

Freedom of Information

Please note that if you withhold the contract value from a contract award notice this information may still be requested from your organisation via the Freedom Of Information (Scotland) Act 2002 (FOISA).

The FOISA equivalent test is set much higher than the Contracts Register i.e:

  • publication would have to, or be likely to cause substantial prejudice
  • the impact to public interest in withholding the information would have to outweigh the public interest in releasing it.

Detailed contracts register user guidance can be found in PCS.

Care and Support Services

For Care and Support Services procurements, Procurement Officers must use Route 3 Develop Strategy stations and sub-stations to develop their service strategy and plan their approach to the procurement.  You should then progress Route 2 from the Develop Documents station.

Cyber Security

Cyber Risks

If the contract will involve, support or rely on the digital processing of information, organisations should ensure that appropriate consideration is given to potential cyber risks and their management.

Further information on how to assess and manage cyber risks as part of the procurement process can be found in the Scottish public sector Guidance Note on Supplier Cyber Security  Buyers should assess cyber risks and develop appropriate cyber security requirements as part of award criteria. 

Any documents you need are listed below

Business Case

(file type: docx)

Route 2 Introduction

This Route of the Procurement Journey provides guidance for regulated procurements, as defined in the Procurement Reform (Scotland) Act 2014, which are between £50k and the thresholds for goods and services

Route 2 does not apply to construction (works). Please refer to the Construction Handbooks

Route 2 is not intended to replace training and it is assumed that individuals will have been trained in:

  • the Procurement Reform (Scotland) Act 2014 and any other legislative requirements;
  • the procurement cycle and
  • any applicable local procurement policies, guidelines and governance arrangements.

The main objectives of this route are:

  • to provide a step-by-step guide to conducting a route 2 procurement exercise
  • to provide a set of guides and templates that can be used to collate and analyse the data required when conducting the procurement exercise
  • to standardise the public sector procurement process across organisations
  • to highlight the minimum legal and policy obligations involved at each stage of the process

Before beginning Route 2 please consider the following:

Good procurement is not just about buying well but it's often about buying less or, indeed, not buying at all.

Depending on the specifics of the procurement exercise, the types of question you might ask of your stakeholders, prior to commencing the procurement, could include the following

  • have alternatives to procuring been considered and discounted?
  • do you have a budget?
  • is there a robust documented business case supporting this procurement?
  • are you aware of opportunities to buy your specific requirement through existing collaborative contracts and do you know how to access them?
  • what is the level of risk associated with the delivery of this requirement?

Please be aware that where the term "Commodity" is used in the Procurement Journey, this can equally refer to categories and/or services.

For complex and higher value Regulated Procurements, you may find some of the guidance and tools in Route 3 to be of benefit, but you only need to follow Route 3 where the contract is required by law to be advertised in the Find a Tender Service (FTS)

Contract Notice, Procurement Documents and Contract Award Notice

Contract Notice 

Contract Notices must be used to advertise all Route 2 procurement exercises. The only exceptions to this are:

  • Use of the negotiated procedure without prior publication (only available in strictly defined and exceptional circumstances) 
  • For Care and Support Services contracts between £50,000 and the light touch regime threshold.

Regulation 54(1) of the Public Contracts (Scotland) Regulations 2015 provides that:

 “a contracting authority must offer on the internet unrestricted and full direct access free of charge to the procurement documents from the date of publication of a notice”

The Regulations define ‘procurement documents’ very widely.  This means the literal interpretation of the above is that all documents related to the procurement must be available at the commencement of a procurement.  These documents include:

  • technical specifications, terms and conditions and
  • tender documents to be used at subsequent stages.

From an operational perspective, however,  it is not always practical to have all documents available at the start of the procurement. In general, only in an Open Procedure is an organisation required to make the ITT available from the outset.  For all other procedures, you must provide sufficiently precise information to enable bidders to identify the nature and scope of the requirement.  From this information the bidder can decide whether to request to participate.

 

Contract Notices must be published on Public Contracts Scotland (PCS)

PCS is the national advertising portal.  It provides free access for suppliers to contract opportunities and guides Procurement Officers through the process of creating a Contract Notice.  

Contract Notices published via PCS will contain all of the mandatory information required. 

It is important that the Contract Notice provides the scope of the requirement.  This can be either by volume or by value. 

Framework Agreement Contract Notices must clearly identify the bodies which will be entitled to use it.

If the proposed contract is to be a reserved contract, the Contract Notice must state this.

 The Contract Notice must also state if:

  • the organisation intends to hold an electronic auction 

  • presentation of tenders in the form of electronic catalogues is accepted or required

  • whether or not variants will be allowed or required

  • information in respect of any lots.

 Your Contract Notice must state how the bidders will be able to access the Procurement Documentation e.g. if PCS Tender is used, it must provide the relevant reference numbers for the specific procurement. 

If uploading Procurement Documents to PCS size restrictions currently apply:

  • 10Mb per document and a maximum of 40Mb for the Procurement Officer, and

 10Mb per document with a maximum of 30Mb for the supplier for the Single Procurement Document (Scotland) (the SPD (Scotland)) or SPD (Scotland) Standardised Statements

The Contract Notice should contain the minimum and specific requirements for your procurement exercise.  You should include statements relating to the relevant SPD (Scotland).

You should include appropriate statements in the Contract Notice that are aligned to the relevant exclusion and selection questions being used in the SPD (Scotland) for your procurement. 

Standardised statements relating to the SPD (Scotland) questions have been developed.  These support you in adopting a standard approach to defining minimum requirements in your Contract Notice.  They are available in the SPD (Scotland) station. 

Unlike SPD (Scotland) questions, you can create new or amend the existing standardised statement(s).  These will then be included in the Contract Notice. Any amended or additional statements must reflect the selection criteria and minimum standards of the procurement exercise.

Publication of Contract Notices

PCS automatically creates a Contract Notice on the Find a Tender Service (FTS) if your procurement is above threshold

If using PCS-T or the SPD word document you must set out the specific requirements and minimum standards required. This must be done in the Contract Notice. These must be relevant and proportionate to the procurement. in This is not necessary if using the online SPD Module on PCS: the relevant information is contained within the module already.

It is not necessary to insert the Standardised Statements into the Contract Notice if using the online SPD Module on PCS as the relevant information is contained within the module.  However the Standardised Statements can be used as a guide to help you.

More information on SPD and standardised statements, can be found in Route 3 of the Procurement Journey.

 

Contract Award 

You must obtain  internal approvals your organisation's governance requires.

The contract documentation should be collated and finalised to reflect the successful tenderer’s submission and agreed terms and conditions.

Where required, the documentation must be signed in duplicate by the appropriate authority levels in both the contracting and tenderer's organisations.

You must consider who you need to inform when a contract has been awarded and the information they require.  


For example:

Notify stakeholders and users of the contract award, providing them with: timescales; details of the contract; and any migration considerations.


If using PCS-Tender, the Contract Award must be activated on this system. This activation does not generate correspondence to the tenderers. As a result you must issue the Contract Award Notice on Public Contracts Scotland.

If the contract involves cyber risks, and you are using the beta Cyber Security Procurement Support Tool (CSPST), please ensure you select the successful tenderer in the CSPST tool to allow your organisation to manage overall cyber risks.

.

 

Using a PIN as advance notice

Using a PIN as advance notice

You may give advance notice of planned procurements through the publication of a PIN. This can allow potential bidders to prepare themselves to bid in time for the planned contract(s) announced.

  • PINs should contain details of the supply and services contracts for which your organisation expects to seek tenders during the next 12 months.
  • The standard PIN form should be used. 
  • The period covered by a PIN should be a maximum of 12 months from the date on which the notice is transmitted for publication.

Using PCS-T

Using PCS-T

If you use PCS Tender you must provide:

  • the relevant reference numbers for the specific procurement and
  • set  time limits for the receipt of tenders (bearing in mind statutory minimums).

Using PCS

Using PCS

If uploading Procurement Documents to PCS file size restrictions  apply.  These are:

  • 10Mb per document a maximum of 40Mb for the Procurement Officer; and
  • 10Mb per document with a maximum of 30Mb for the Supplier

If you are using PCS-Tender, attachments cannot be added to the Contract Notice on PCS Advertising. You must add your documents to PCS-Tender.

Contracts Register

Contracts Register

The Public Contract Scotland (PCS) Contracts Register module provides the facility for buying organisations to operate a private register of all contracts they have in place and a public register of these contracts to meet the obligations of Section 35 of the Procurement Reform Act (Scotland) 2014.

When you publish a PCS award notice an entry is automatically made in your contracts register. Your organisation will need to make the decision whether to make the contracts register publicly viewable or not.

PLEASE NOTE:  if you do not use PCS for producing a contract register, you still must produce a publicly available one.

The PCS contracts register will pull through the contract value from your contract award notice. You should always be as open and transparent as possible when completing this field. This field can be manually amended but all relevant amendments have to be manually duplicated in the Scottish Procurement Information Hub (there is no integration between the two systems for manual amendments).

Even if you withhold the contract value from a contract award notice, this does not exempt the information being subsequently disclosed under the Freedom Of Information (Scotland) Act 2002 (FOISA). To withhold under FOISA, the information would have to, or be likely to cause substantial prejudice.  Also the public interest in withholding the information would have to outweigh the public interest in its release.

Detailed contracts register user guidance can be found in PCS.

Care and Support Services

Care and Support Services 

For Route 2 Care and Support Services procurements, you may decide if you wish to advertise the requirement or not. In the case of:

  • direct award without advertising the requirement: you only need to publish a Contract Award Notice on PCS, but not a Social and other Specific Services Contract Notice advertising the requirement;

  • advertising the requirement: you need to publish a Social and other Specific Services Contract Notice advertising the requirement and also a Contract Award Notice on PCS.

Electronic auctions cannot be used.

Quickfire Guide

Quickfire Guide

Sign Off Points

There are natural break points within the Procurement Journey that can be used as review points for sign off and approval to proceed to the next stage of the process.

Please check your individual organisation's policy regarding signatures.

Suggested review and sign off points are:

  • at Project Initiation
  • after Initial Opportunity Assessment
  • for approval of Strategy including budget
  • for approval of Contract Notice, Selection Stage and/or ITT
  • at Contract Award stage
  • at Implementation stage

Throughout the Procurement Journey you will see reference to these sign off points at the relevant sections, with accompanying documents/templates. Any review and agreement to the project plan should be subject to your Organisation's governance arrangements.


For Care and Support Services

Please be aware that where the term "Commodity" is used in the Procurement Journey, this can equally refer to services.

Where a contract includes a mix of services that include Care and Support Services the categorisation of the contract into a Care and Support contract will depend on whether the majority of the contract cost is for those services.  Where the cost is made up of more than 50% of those services then the contract will be Care and Services and vice versa.  For contracts valued between £50,000 and the threshold for care & support services i.e. contracts below the regulated threshold, where the cost of the services is evenly split i.e. 50-50, the contract is deemed to be a Care and Support Services contract.

For Care and Support Services it is important to refer to the guidance contained in the Care and Support Services Station.


You should use lessons learned from previous contracts/procurement exercises to inform your new strategy.  As you progress through the Journey you should constantly re-inform your strategy with new information.

Consideration must be given to Planning, Sustainable Procurement and Risk Management throughout the Journey and records should be kept for audit purposes.  It should be noted that purchases of goods and services are routinely the subject of Freedom of Information requests. All Route 2 Procurement Exercises must be conducted in line with any relevant requirements laid out in your Organisation’s Procurement Strategy.  Please ensure this guidance is used in conjunction with the internal governance, policies and procedures for your Organisation.

You are now ready to begin Route 2 of the Procurement Journey.